This Privacy Policy describes how Vaide.app Ltda. collects, uses, and protects your personal data. It is drafted in accordance with laws such as the Brazilian General Data Protection Law (LGPD) and the General Data Protection Regulation (GDPR), using clear and transparent language so you can understand how your information is handled. By accessing our website or using our services, you agree to the practices described in this policy.
Information We Collect
We collect the following types of personal information to operate and improve our services:
- Device Information: When you visit the website, we automatically collect information about your device, including browser type, IP address, time zone, and installed cookies. We also collect data about the pages viewed, referring websites, and interactions with the site. This information is referred to as “Device Information.”
- Personal Data Provided: We may collect personal data that you provide directly to us, such as first name, last name, email address, physical address, payment information, and other information provided during the registration process or while using our services.
Purposes of Data Processing
We process your personal data in order to:
- Operate and improve our services, personalizing the experience and ensuring the proper functioning of the platform.
- Provide support, respond to inquiries, and enhance features based on usage and feedback.
- Send marketing communications and product information, provided you have given consent, with the option to opt out at any time.
- Comply with legal and regulatory obligations, prevent fraud, and ensure the security of our systems.
Legal basis for data processing
Depending on your location, our legal bases for processing data include your consent, the necessity to perform a contract, compliance with legal obligations, and Vaide.app’s legitimate interest in improving and protecting our services.
Information Security
We adopt technical, administrative, and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, monitoring, internal policies, and employee training. While we strive to implement robust security practices, no method of transmission or storage is completely secure.
International data transfers
Your personal data may be transferred and processed outside your country of residence, including to Brazil and other countries where we operate or host our services. In such cases, we adopt recognized transfer mechanisms, such as standard contractual clauses or equivalent agreements approved by the Brazilian Data Protection Authority (ANPD) and international regulations, ensuring that your data receives an adequate level of protection.
Your rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal exceptions.
- Right to Restriction of Processing: Request restriction of the processing of your personal data.
- Right to Data Portability: Receive your personal data in a structured, commonly used, and interoperable format.
- Right to Object: Object to the processing of your data for certain purposes.
- Rights Related to Automated Decision Making: Request information about automated decisions that may affect you.
To exercise these rights, please contact us at privacy@vaide.app.
Cookies and similar technologies
We use cookies and similar technologies to enhance your experience on the website and to collect information about the use of our services. You can manage your cookie preferences at any time through our Cookie Notice available on the site.
Links to other websites
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites. We recommend that you review the privacy policies of any website you visit.
Legal statement and data disclosure
We may disclose your personal information as required by law, in response to lawful requests from public authorities, or when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to government requests.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes through our website or by other appropriate means.
Contact information
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at: privacy@vaide.app.