Privacy

Privacy Policy

How Vaide.app Ltda. collects, uses, and protects your personal data in compliance with the LGPD and GDPR.

This Privacy Policy describes how Vaide.app Ltda. collects, uses, and protects your personal data. It is drafted under laws such as the LGPD and GDPR, using clear and transparent language so you understand how your information is handled.

By accessing our website or using our services, you agree to the practices described in this policy.

Information we collect

We collect the following types of personal information to operate and improve our services:

  • Device Information: browser, IP address, time zone, installed cookies, pages viewed, referring websites, and interactions with the site.
  • Personal Data You Provide: first name, last name, email, address, payment information, and other data submitted during registration or while using our services.

Purposes of data processing

  • Operate and improve our services, personalizing the experience and ensuring the proper functioning of the platform.
  • Provide support, respond to inquiries, and improve features based on usage and feedback.
  • Send marketing communications and product information when you have given consent, with an unsubscribe option.
  • Comply with legal and regulatory obligations, prevent fraud, and ensure the security of our systems.

Information security

We adopt technical, administrative, and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, monitoring, internal policies, and employee training.

Although we seek to implement robust security practices, no method of transmission or storage is completely secure.

International data transfers

Your personal data may be transferred and processed outside your country of residence, including in Brazil and other countries where we operate or host our services.

In those cases, we adopt recognized transfer mechanisms, such as standard contractual clauses approved by the ANPD and by applicable international regulations, to ensure an adequate level of protection.

Your rights

  • Right of Access: request a copy of the personal data we hold about you.
  • Right of Rectification: request correction of inaccurate or incomplete data.
  • Right of Erasure: request deletion of your personal data, subject to legal exceptions.
  • Right to Restrict Processing: request restriction of the processing of your personal data.
  • Right to Data Portability: receive your data in a structured and interoperable format.
  • Right to Object: object to the processing of your data for certain purposes.
  • Rights regarding Automated Decisions: request information about automated decisions that may affect you.

To exercise these rights, contact us at: privacidade@vaide.app.

Cookies and similar technologies

We use cookies and similar technologies to improve your experience on the site and collect information about the use of our services. You can manage your preferences at any time through our Cookie Notice available on the site.

Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes through our website or by other appropriate means.

Contact information

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal data, please contact us.

privacidade@vaide.app