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  • About
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  • Software
    • Salesforce

      Salesforce

      Implementation, evolution, and integrations for more scalable operations.

    • Intercom

      Intercom

      Support and customer relationships with more context, automation, and speed.

    • Zendesk

      Zendesk

      A more efficient service desk with well-designed flows and less rework.

    • Freshworks

      Freshworks

      A more organized and responsive support and service operation.

    • HubSpot

      Hubspot

      Marketing, sales, and operations connected to generate more return.

    • Pipedrive

      Pipedrive

      A more productive pipeline with connected data and more predictable execution.

  • Services

    • Software + process optimization

      More efficiency, predictability, and return from the software your operation already uses.

    • Implementation and Quick Start

      A faster go-live with less risk, more adoption, and more time back for the team.

    • Migration Services

      A safe transition of data, workflows, and operations without losing continuity.

    • Custom App Development

      Tailored applications to cover gaps and scale your operation.

    • Evaluation and Procurement Services

      Technical and strategic analysis for better platform and growth decisions.

    • Integrations

      We connect systems, data, and workflows so operations run without friction.

    • Platform Management

      Ongoing administration with stability, governance, and platform evolution.

  • AI
  • PlatformsComing soon
Marketplace
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Menu

    • Get to know us
    • Careers
    • Let’s talk
    • Salesforce
    • Intercom
    • Zendesk
    • Freshworks
    • HubSpot
    • Pipedrive
    • Software + process optimization
    • Implementation and Quick Start
    • Migration Services
    • Custom App Development
    • Evaluation and Procurement Services
    • Integrations
    • Platform Management
  • AI
  • PlatformsComing soon
  • Marketplace

Privacy Policy

This Privacy Policy describes how Vaide.app Ltda. collects, uses, and protects your personal data. It is drafted in accordance with laws such as Brazil’s General Data Protection Law (LGPD) and the General Data Protection Regulation (GDPR), using clear and transparent language so you understand how your information is handled. By accessing our website or using our services, you agree to the practices described in this policy.

Information We Collect

We collect the following types of personal information to operate and improve our services:

  • Device Information: When you visit the website, we automatically collect information about your device, including browser, IP address, time zone, and installed cookies. We also collect data about viewed pages, referring websites, and interactions with the site. This data is referred to as “Device Information”.
  • Personal Data You Provide: We may collect personal data provided directly by you, such as first name, last name, email, address, payment information, and other information provided during registration or while using our services.

Purposes of Data Processing

  • Operate and improve our services, personalize your experience, and ensure proper platform functionality.
  • Provide support, respond to questions, and improve features based on usage and feedback.
  • Send marketing communications and product updates when you have provided consent, with an option to opt out at any time.
  • Comply with legal and regulatory obligations, prevent fraud, and ensure the security of our systems.

Legal Basis for Data Processing

Depending on your location, our legal bases for data processing include your consent, the need to perform a contract, compliance with legal obligations, and Vaide.app’s legitimate interest in improving and protecting our services.

Information Security

We adopt technical, administrative, and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, monitoring, internal policies, and staff training. While we seek to implement robust security practices, no transmission or storage method is entirely secure.

International Data Transfers

Your personal data may be transferred and processed outside your country of residence, including Brazil and other countries where we operate or host our services. In such cases, we use recognized transfer mechanisms, such as standard contractual clauses or equivalent agreements approved by the Brazilian Data Protection Authority (ANPD) and international regulations, ensuring an adequate level of protection.

Your Rights

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right of Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data, subject to legal exceptions.
  • Right to Restrict Processing: Restrict the processing of your personal data.
  • Right to Data Portability: Receive your personal data in a structured and interoperable format.
  • Right to Object: Object to the processing of your data for certain purposes.
  • Rights Related to Automated Decisions: Request information about automated decisions that may affect you.

To exercise these rights, contact us at: privacy@vaide.app.

Cookies and Similar Technologies

We use cookies and similar technologies to improve your website experience and collect information about how our services are used. You can manage your cookie preferences at any time through our Cookie Notice available on the website.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend that you review the privacy policies of any website you visit.

Legal Statement and Data Disclosure

We may disclose your personal information when required by law, in response to legal requests from public authorities, or when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to governmental requests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes through our website or by other appropriate means.

Contact Information

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal data, contact us at: privacy@vaide.app.

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Vaide.app Ltda - Software Development
CNPJ 50.634.060/0001-34

Vaide.app Ltda is a company specialized in custom software development, focused on apps, integrations, and automations for national and international SaaS platforms.

Company

  • About Us
  • Careers
  • Contact Us

Services

  • Software + process optimization
  • Implementation and Quick Start
  • Migration Services
  • Custom App Development
  • Evaluation and Procurement Services
  • Integrations
  • Platform Management

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  • Privacy Policy
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  • LGPD/GDPR Compliance

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