This Privacy Policy describes how Vaide.app Ltda, the controller of your personal data, collects, uses and protects the information collected through our website and products. It is essential that you read this Privacy Policy before using our website, as it explains the reasons why we collect your personal data and how we process it. We are committed to protecting your information and ensuring the confidentiality and security of your data.
Information we collect
We collect the following types of personal information to operate and improve our services:
- Device Information: When you visit the site, we automatically collect information about your device, including browser, IP address, time zone and installed cookies. We also collect data about the pages viewed, referring websites and interactions with the website. This information is referred to as “Device Information”.
- Personal Data Provided: We may collect personal data provided directly by you, such as first name, last name, e-mail address, address, payment information, and other information provided during the registration process or when using our services.
Purposes of data processing
We process your personal data to:
- Improve and personalize your experience on the site;
- Identify and prevent possible cases of abuse and fraud;
- Fulfill our contractual obligations, such as the provision of products or services requested by you;
- To send you communications related to our website and products, provided you have authorized us to do so;
- Comply with legal or regulatory obligations.
Legal basis for data processing
Depending on your location, our legal bases for processing data include your consent, the need to perform a contract, compliance with legal obligations and Vaide.app’s legitimate interest in improving and protecting our services.
Information security
We take administrative, technical and physical measures to protect the personal data in our custody from unauthorized access, use, modification and disclosure. However, no data transmission over the internet or wireless systems can be 100% secure, and therefore we cannot guarantee the total security of the information transmitted.
International data transfer
Your personal data may be transferred and processed outside your country of residence, including to Brazil and the United States. We ensure that these transfers take place in accordance with applicable laws, implementing appropriate safeguards.
Your rights
Depending on your location, you may have the following rights over your personal data:
- Right of Access: Request a copy of your personal data that we hold.
- Right of Rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request the deletion of your personal data, subject to legal exceptions.
- Right to Restriction of Processing: Restrict the processing of your personal data.
- Right to Data Portability: To receive your personal data in a structured and interoperable format.
- Right to Object: To object to the processing of your data for certain purposes.
- Rights to Automated Decisions: Request information about automated decisions that may impact you.
To exercise these rights, please contact us at privacy@vaide.app.
Cookies and similar technologies
We use cookies and similar technologies to improve your experience on the site and collect information about the use of our services. You can manage your cookie preferences at any time via our Cookie Notice available on the website.
Links to other sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend that you read the privacy policies of any website you visit.
Legal declaration and data disclosure
We may disclose your personal information as required by law, in response to lawful requests by public authorities, or when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to government requests.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes through our website or other appropriate means.
Contact information
If you have any questions about this Privacy Policy or wish to exercise your rights in relation to your personal data, please contact us by e-mail: privacy@vaide.app.