vaide.app
vaide.app
    • About vaide.app

      See how we build software, AI, and operations.

    • Success stories

      Real results across SaaS, CX, CRM, and automation.

    • Careers

      Work with a sharp and technical team.

    • Brand identity

      Logos, colors, and brand guidelines.

    • Why choose us

      How we work to create clarity, speed, and results.

    • Contact

      Talk to our commercial team.

  • Solutions

    • Artificial Intelligence
    • Process and workflow
    • SaaS implementation
    • Custom projects
    • Platform management

    Industries

    • Agribusiness
    • Construction
    • Logistics and Transportation
    • Retail
    • Healthcare
    • Financial Services
    • All industries
    Featured

    Artificial Intelligence

    Agents, automation, and governance for operations.

    Featured

    Process optimization

    Software, automation, and workflow.

    • Miggo.aiComing soon

      AI agent for support, automation, sales, and more.

    • Zendesk Apps

      Apps and extensions for Zendesk Support.

    What's new

    What's New

    Changelog

    Follow updates, improvements, and new features.

  • Marketplace
Book a diagnostic
Book a diagnostic
    • About vaide.app
    • Success stories
    • Brand identity
    • Careers
    • Contact
    • All services
    • Artificial Intelligence
    • Process and workflow
    • SaaS implementation
    • Custom projects
    • Platform management
    • Industries
    • Marketplace
    • Miggo.ai (coming soon)
    • Zendesk Apps

Idioma

June schedule · 2 slots openBR · USA · EU

If someone on your teamdoes the same thing every day,it should already be automated.

Free diagnostic, 30 min
Free diagnostic, 30 min
See customer cases
See customer cases

Trusted by a range of satisfied clients

Why you are here

You paid for the best software on the market. Now it has to actually work.

If any of these scenarios feels painfully familiar, you are in the right place. The problem is rarely the tool itself. It is the lack of someone who knows how to extract value from it.

01 / PAIN

Teams stuck doing manual work

Qualified people spend their day copying data, updating spreadsheets, classifying requests, and following up on tasks the system should already handle on its own.

"We have CRM, automation, and help desk tools, but still close everything manually at the end of the day."

02 / PAIN

Generic AI that solves nothing

A chatbot that replies with “sorry, I didn’t understand.” Automation that breaks on the first real case. You do not need another demo. You need AI trained on your business.

"The bot responds, but it does not solve anything. It just annoys the customer before they reach a human."

03 / PAIN

Systems that do not talk to each other

CRM on one side, support on another, finance somewhere else. No one sees the full customer. Reporting becomes archaeology. Decision-making becomes guesswork.

"To know how much a customer is worth, I need to manually cross four spreadsheets every month."

04 / PAIN

Consulting that ships slowly and breaks fast

A 6-month project turns into 18. Code comes without documentation. When something fails, the vendor disappears. We know there is a better way, because that is how we work.

"We hired a consultancy, paid heavily for it, and the project was abandoned halfway through."

Proof of results

Real companies. Real problems.
Measurable outcomes.

See all cases→

01 · Jadlog · Logistics

+200k

tickets processed by automations

A high-volume operation that needed to grow without expanding headcount at the same pace. We structured automations, intelligent classification, and prioritization to resolve a meaningful share of interactions without human intervention.

ZendeskAutomationDigital operations
38% automated

02 · Oba Hortifruti · Retail

+70%

increase in offer acceptance

Generic campaigns gave way to a dynamic storefront that personalizes offers by journey, channel, preference, and context. Marketing began operating with stronger timing, relevance, and conversion efficiency.

PersonalizationWhatsAppData
+52% revenue

03 · MSC · Global Logistics

52%

less response time

A global foreign-trade support operation structured around the logistics journey, with classification by stage, port, and criticality. The operation gained automated context, traceability, and standardization.

ZendeskService DeskDashboards
98.9% classified

Feedback

"The operation gained scale without having to grow the team at the same pace. We automated a relevant share of the volume, prioritized critical cases, and brought more predictability to support."
M

Mariana L.

Head of CX · Logistics (+1000 employees)

Real data
92%

Support SLA reached in the first month after go-live. It had previously been 78%.

Our answer

The work of a thousand agents.
One single intelligent operation.

AI where it actually matters, not where it only looks good on a slide. We automate repetition, free people for work that requires judgment, and connect everything into an ecosystem that really functions.

  • 01

    Tailored AI agents

    Trained on your context, your data, and your tone. They answer, qualify, route, and learn, with guardrails instead of improvisation.

  • 02

    Automation that scales

    From SDR to finance. Flows that remove rework, human error, and wasted time spent on tasks no person should still be doing manually.

  • 03

    Real integrations

    Salesforce, HubSpot, Zendesk, Pipedrive, Intercom, Stripe, and many more. Everything speaking the same language, with consistent data across the operation.

  • 04

    Proprietary SaaS products

    We are both a consultancy and product builders. When the right tool does not exist, we build it from MVP to scalable product.

NEURAL · LAYER_01
GPT-5 / CLAUDE
AUTO-SCALE
24/7 · UPTIME

What we do

Creative software.
Operations without rework.

Six capabilities combined according to your stage. We start with diagnosis, deliver in sprints, operate alongside your team, and step back only when the result runs on its own.

● 2026 focus

Artificial Intelligence

Agents, copilots, and automations with AI trained on your context. Fine-tuning, RAG, guardrails, data pipelines, and integrations with GPT, Claude, Gemini, and open-source stacks.

miggo.runtime·live
4 agents
›waiting for next event
Complete product

On-demand SaaS

We imagine, design, and build complete SaaS platforms, from MVP to scalable product. UX, architecture, billing, infrastructure, and go-to-market.

Low friction

Integrations

We connect CRM, ERP, support, payments, and data through APIs, webhooks, middleware, and event-driven architecture.

Process automation

Workflows, bots, and pipelines that remove repetitive work and give hours back to the team.

ingestclassifydispatchresolve

Implementation & migration

Fast go-live, no data loss, and real team adoption from day one.

global infrastructure3 active routes

Ongoing management

Your extended technical team. We take care of operations, evolution, and governance.

ai sentinelnominal
latency
34ms
uptime
99.97%
alerts
0

How we work

Diagnosis. Design. Deploy. Operations.

01→

Diagnostic

A direct conversation about pain, data, and goals. You leave with an attack plan, not a generic quote.

30 min · Free

02→

Solution design

Architecture, scope, stack, and schedule. Everything is on the table before the first commit.

1–2 weeks

03→

Build in sprints

Biweekly deliveries, live demos, and fast pivots. You follow the work, you do not wait in the dark.

6–16 weeks

04

Continuous evolution

Go-live is not the end, it is the beginning of learning. We stay, optimize, and scale with you.

Ongoing

Honest questions

What every B2B decision-makerasks first.

We compiled the most common questions from diagnostic calls. If yours is not here, send it through the form and we will respond within 1 business day.

Talk to us directly→

In practice, that is almost never the right question. Good AI reduces repetitive work, queues, rework, and dependence on manual tasks. That can mean handling more volume with the same structure, reallocating people to higher-value work, or delaying unnecessary hiring. Selling AI as a headcount-cutting promise is consultancy folklore. The real gain comes from productivity, predictability, and margin.

Initial results usually appear in four to eight weeks. We do not run twelve-month projects before value shows up. We break the work into biweekly sprints with real delivery, so you can already see something running in the first demo.

No. We act as an extended technical team and work with your internal IT, not against it. We document everything, handle structured handoff, and can train your team when needed.

Yes. We already support operations in the United States, Canada, the United Kingdom, Germany, China, and South Korea, with bilingual delivery and experience across local compliance requirements.

It is a Google Meet call with one or two senior people from our team. You explain the pain, context, and goal. We ask technical questions, show references from similar projects, and leave you with a written action map: what systems to touch, where AI makes sense, timeline estimates, and the rough order of magnitude for investment.

Your next step

See how far your SaaScan go.

Three paths, one goal: clarity. Choose what makes sense for where you are now.

I am researching

See customer cases

Real stories with problem, solution, and measurable outcome. No fluff, no filler.

Explore cases→2 min read
Em breveI am comparing

Watch a 3-minute video

A short video showing what we actually do in practice, without slides or scripted selling.

Coming soonVideo in production
I am ready

Free diagnostic

30 minutes. You bring the pain point, and you leave with a clear action plan: scope, stack, and rationale.

Book now→30 min · Google Meet
vaide.app

Vaide.app Ltda — creative software development, Artificial Intelligence, and SaaS. We support operations across Brazil, the United States, and Europe.

Contact:

sales@vaide.app

Company

  • About
  • Success stories
  • Brand identity
  • Careers
  • Contact us

Solutions

  • Artificial Intelligence
  • Process and workflow
  • SaaS implementation
  • Custom projects
  • Platform management

Industries

  • Agribusiness
  • Healthcare
  • Retail
  • Logistics
  • Financial services
  • All industries

Resources

  • Marketplace
  • Status
  • Billing portal
  • Open a ticket
  • Help center
  • Sitemap

vaide.app

© 2026 Vaide.app LTDA · CNPJ 50.634.060/0001-34

  • Privacy
  • Terms
  • Cookies
  • LGPD / GDPR