78%
less time on authorizations
Health plan with automatic authorization triage. Average response time dropped from 48 to 10 hours.
Industry · Healthcare
Software and operations centered on the patient, without compromising safety
Hospitals, clinics, health plans and healthtechs need agile, secure and traceable systems. We structure technology and processes that respect regulation, reduce friction and put the patient at the center.
Industry challenges
Where operations get stuck before vaide.app.
Every industry has its own friction points. We identify the most common problems before proposing any solution or tool.
01
Patient journey fragmented across systems
Scheduling, medical records, exam results, authorization and billing live in different systems with no integration. The team wastes time on manual queries and the patient calls multiple times without getting a complete answer.
02
Compliance with LGPD, CFM and sector regulations
Healthcare is one of the sectors with the highest regulatory exposure. Generic systems without access control, audit logs and data masking put the operation at risk.
03
Critical processes dependent on human intervention
Procedure authorizations, exam requests and incidents arrive through various channels with no triage, prioritization or defined workflow — and depend on someone on the phone to move forward.
04
Integration between clinical and administrative systems
HIS, LIS, scheduling system, billing and service platform don't communicate. Patient data must be re-entered into each system — with the risk of error and rework.
How vaide.app works
From diagnostic to a running operation.
We combine implementation, process optimization, custom development, platform management, and AI according to what each operation actually needs.
Implementation
Integrated patient journey platform
We implement demand management, authorization and patient communication systems integrated with your institution's HIS, LIS and scheduling systems.
Learn moreProcess optimization
Authorization, triage and regulatory workflows
We structure procedure authorization, urgency triage and incident management processes with SLA, traceability and regulatory compliance.
Learn moreCustom projects
Clinical system integrations and LGPD compliance
We develop integrations between HIS, LIS, scheduling systems and communication platforms with access control, audit logs and sensitive data masking.
Learn moreArtificial Intelligence
AI for clinical triage and document analysis
We apply AI for urgency triage, report analysis, medical record information extraction and clinical decision support — with governance and security from the start.
Learn morePlatform management
Ongoing support and continuous compliance
We keep the platform secure, up-to-date and compliant: permissions, access logs, audit reports and continuous evolution on a recurring cadence.
Learn moreResults
Numbers from real operations.
94%
LGPD compliance at audit
Clinic network with structured permissions and access logs. Internal audit validated on first assessment.
65%
fewer patient recontacts
Hospital with patient portal and self-service. Result queries and scheduling deflected without human intervention.
Results from vaide.app projects in operations within this industry. Real numbers from operations we delivered.
Why vaide.app
Software and operations specialists. Focused on your business.
We do not sell tools or deliver setup alone. We structure operations that actually work, with process, technology, and outcomes defined before the work begins.
Diagnosis before execution
We map the current operation before proposing any solution. You know exactly what will be done, why, and what result to expect.
Complete service portfolio
Implementation, process work, custom projects, AI, and platform management, all with the same partner and no need to coordinate across different vendors.
Outcome criteria from day one
Each project has success metrics defined before work starts. We do not deliver configuration alone. We deliver an operation running with measurable outcome.
Partnership beyond go-live
We stay close to the operation after launch. We evolve, adjust, and make sure the software keeps delivering as the business grows.