8 wks
to live operation
SaaS company structured its operation from scratch with vaide.app. In 8 weeks, platform configured, team trained and SLA defined.
Industry challenges
Where operations get stuck before vaide.app.
Every industry has its own friction points. We identify the most common problems before proposing any solution or tool.
01
Growth without process and system structure
Companies that grow fast accumulate customers, teams and demands without having adequate processes and systems. The result is inconsistency, rework and dependence on key people.
02
Disconnected tools that multiply effort
CRM, ERP, service platform, project tool and communication work in silos. The team solves the same problem in multiple places and wastes time on manual queries.
03
Decision-making without reliable data
Without available process, productivity and result metrics, management operates on intuition. Decisions take longer, priorities conflict and improvement opportunities stay invisible.
04
Difficulty scaling without losing quality
Slow onboarding, tacit knowledge and undocumented processes make growth dependent on hiring more people instead of scaling existing systems.
How vaide.app works
From diagnostic to a running operation.
We combine implementation, process optimization, custom development, platform management, and AI according to what each operation actually needs.
Implementation
CRM and platforms from scratch or in evolution
We implement CRM, Zendesk and management platforms tailored to your context — from initial setup to go-live with a trained and operating team.
Learn moreProcess optimization
Diagnosis and redesign of critical processes
We map bottlenecks, inefficiencies and key-person dependencies in the most critical business processes and deliver an executable improvement plan.
Learn moreCustom projects
Custom apps, integrations and automations
We develop system integrations, process automations and custom apps to fill gaps that no off-the-shelf product resolves with the right fit for your context.
Learn moreArtificial Intelligence
AI applied with business criteria
We identify the AI use cases with the greatest impact for your context, structure the application with governance and deliver measurable results — not a pilot.
Learn morePlatform management
Ongoing support and recurring evolution
We keep your company's platform in continuous evolution: support, configuration, training, strategic backlog and KPI monitoring on a defined cadence.
Learn moreResults
Numbers from real operations.
4x
faster onboarding
Education company with knowledge base and documented processes. New employees productive in days, not weeks.
+38
NPS points
Services platform with integrated systems and structured processes. NPS rose 38 points in the first semester.
Results from vaide.app projects in operations within this industry. Real numbers from operations we delivered.
Why vaide.app
Software and operations specialists. Focused on your business.
We do not sell tools or deliver setup alone. We structure operations that actually work, with process, technology, and outcomes defined before the work begins.
Diagnosis before execution
We map the current operation before proposing any solution. You know exactly what will be done, why, and what result to expect.
Complete service portfolio
Implementation, process work, custom projects, AI, and platform management, all with the same partner and no need to coordinate across different vendors.
Outcome criteria from day one
Each project has success metrics defined before work starts. We do not deliver configuration alone. We deliver an operation running with measurable outcome.
Partnership beyond go-live
We stay close to the operation after launch. We evolve, adjust, and make sure the software keeps delivering as the business grows.